Shipping & Delivery Timeframes
| Origin / Destination | NCR | North/South Luzon | Visayas | Mindanao | Puerto Princesa | Coron | Batanes | Other Luzon Islands |
|---|---|---|---|---|---|---|---|---|
| NCR | 1-2 | 2-3 | 5-7 | 5-7 | 5-7 | 7-9 | 9-11 | 5-7 |
| North/South Luzon | 5-7 | 5-7 | 5-7 | 5-7 | 5-7 | 8-10 | 10-12 | 5-7 |
| Visayas | 5-7 | 5-7 | 5-7 | 5-7 | 5-7 | 12-14 | 12-14 | 5-7 |
| Mindanao | 5-7 | 5-7 | 5-7 | 5-7 | 6-8 | 12-14 | 12-14 | 6-8 |
| Puerto Princesa/Coron | 5-7 | 5-7 | 5-7 | 6-8 | 5-7 | 9-11 | 10-12 | 5-7 |
Number of days shown is in business days and excludes Sundays and holidays. Timeframes reflect the longer estimate between our courier partners (LBC and GGX), plus a buffer, to set realistic delivery expectations. International: Air freight 7-10 days; Sea freight 40-60 days, door-to-door.
Please note that transit times may still be affected by weather conditions, holidays, and other unforeseen circumstances beyond our control. To make sure you receive your tracking number and delivery updates, please provide a valid email address at checkout.
Once your package is out for delivery, you may also contact the respective courier directly to follow up on its status: GGX via customercare@gogoxpress.com, or LBC via customercare@lbcexpress.com or Messenger.
If you missed your tracking number or tracking link, please contact us via Viber/SMS at +63 976 139 2468 or email us at hello@lebubupets.com for assistance.