Shipping policy

Shipping Policy

1. Order Processing

• Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays) of payment confirmation.
• You will receive an order confirmation email with the details of your purchase.

2. Shipping Methods & Delivery Times

• Available Shipping Methods:

  • Standard Courier Shipping: Estimated delivery time is 2-9 business days. Delivery time varies based on whether your address is in Metro Manila or a provincial area.
  • Same-Day Delivery: We offer same-day delivery for eligible orders. Please note that cut-off times apply, and we will arrange the delivery for you.

3. Shipping Costs

• Shipping costs are calculated at checkout based on weight & destination
• Free shipping may be available for orders over 3,000 and up, small items only.

4. Delivery Address

• Please ensure your delivery address is correct. We are not responsible for delays or non-delivery due to incorrect addresses.

5. Order Tracking

• A tracking number will be provided via email once your order has shipped.

6. Damaged or Lost Items

• Contact us within [Number] days of delivery for damaged items.
• Contact us if your order is lost in transit. We will assist in resolving the issue.

7. Contact Us

• For shipping inquiries, please contact us at lebubuph@gmail.com and use the provided tracking links.